Do I need to make an appointment to have my pet seen by the veterinarians?
No, we work strictly as a walk-in clinic and will see your pet without an appointment. However there are times when customer volume is so high that the wait can be extremely long and admitting more patients may not be possible. We apologize for the inconvenience and will try to make arrangements for your pet(s) to receive they care they need and deserve.
How much does it cost for an annual check-up and vaccinations?
If your pet is healthy and just needs the recommended annual vaccinations and testing, then for an adult dog we charge $158 ($40 wellness exam, $14 for rabies vaccine, $28 for DHLPPC vaccine, $20 for Bordetella vaccine, $23 for a fecal exam, and $33 for a heartworm test), for adult cats we charge $109 ($40 wellness exam, $14 for rabies vaccine, $32 for PCRP/FeLV vaccine, and $23 for a fecal exam).
Can I get my pet’s medicines through an on-line pharmacy?
In the last several years, we have seen a dramatic increase in the number of on-line pharmacy warehouses. We choose not to participate with these companies as they cannot guarantee how the products are being purchased, stored, and transported. When you purchase your medicines through your veterinarian, the manufacturer guarantees the effectiveness and safety of the product. If instead you purchase these products through other sources, the manufacturers may not guarantee their effectiveness or safety. Some of these on-line medicine warehouses are purchasing their products from Europe or Australia and not using United States FDA approved products. If you purchase these products through an on-line warehouse and your animal has a problem with the medicine, they will tell you to contact your veterinarian and cannot offer any medical advice. Whereas, if these products are purchased through your veterinarian, we are more than happy to talk to you about the product’s safety, administration, side-effects, and toxicities. And, because we understand how hard it sometimes is to visit our hospital, we are now offering our own on-line pharmacy using our own medicines that can be delivered to your door. Visit our Pet Portal to use the on-line pharmacy or contact us and one of our staff will help you with the process.
Can I see my pet’s information on-line?
Yes, using our Pet Portal you can easily log on to our secure site and see your pet’s information, vaccine history, reminder notices, and pictures of your pet. You can also upload new pictures or make boarding reservations. Contact us and one of our staff will help you with the process.
Will there be an exam fee with annual vaccinations or simple treatments such as a cortisone injection?
By the laws of the Texas State Board of Veterinary Medical Examiners, a patient must be seen on a yearly basis in order to maintain a valid patient-client relationship. The Veterinarian is required by law to examine the animal and records prior to determining a course of treatment.
Where can I get accurate information?
Our Pet Health Library. We all know that the internet can be overwhelming and not everything out there is accurate. Our Pet Health Library has over 1,600 articles pertaining to animal health. These are available in both English and Spanish and cover everything including diseases, viruses, medications, nutrition, and so much more. This is a source you can trust, as these documents have all been published by licensed veterinarians. You can easily access this directly at Pet Health Library or via our smart phone app on iPhone or Android.
Do you see exotic pocket pets?
Yes, a few of our doctors gladly see small pocket pets such as ferrets, rabbits, guinea pigs and hamsters.
Why are multiple vaccine boosters necessary for my puppy/kitten?
Nursing puppies ingest antibodies from their mothers. These maternal antibodies help provide early protection against infectious diseases. However, they can also neutralize the immunity agents in vaccines. Maternal antibodies naturally decline during the first three to four months of life. And eventually disappear. For this reason, puppies/kittens should receive a series of vaccinations beginning about 6 weeks of age. This increases the likelihood of protection from vaccination as soon as maternal antibody levels have declined below protective levels.